Member Service Center

Fraud Alert: Protect Yourself from Remote Access Scams

We are aware of an increase in Remote Access Scams targeting local community members by impersonating trusted organizations, including financial institutions. These scammers hope to gain unauthorized access to your devices and personal information. Learn more

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Member Service Center

Our Member Service Center is full of helpful Bay Federal Credit Union representatives ready to assist you with any inquiry you may need.

Membership
Loan payments
Concerns about fraud
Online Banking access
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And more!

Contact

You may contact us during regular business hours at 831.479.6000 or toll-free at 888.4BAYFED. Our Member Service Center hours are:

Monday, Tuesday and Thursday 8 AM – 5 PM
Wednesday 10 AM – 5 PM
Friday 8 AM – 6 PM
Saturdays 9 AM – 3 PM

Attention: You are leaving the Bay Federal Credit Union website

You will be redirected to a website outside of the Bay Federal Credit Union website and entering a website hosted by another party. The linked website is not operated by Bay Federal Credit Union. Bay Federal Credit Union is not responsible for the content or availability of the linked website. Bay Federal Credit Union does not represent the operator of the linked website, the member, or any other users if the two enter into a transaction. Privacy and Security Policies of the linked website may differ from those of Bay Federal Credit Union.